JIM CARROLLGOLF / SPORT / WHAT CHANGES NEXT
All case studies
2010 / Golf

PGA OF AMERICA

The game had a growth problem. The future was already arriving.

The Annual General Meeting opened with a challenge: understand the changing player, and adapt how the game attracts and retains participants.

PGA of America: original case-study image 1PGA of America: original case-study image 2

The strategic themes

  • Demographics
  • Time pressure
  • Attention spans
  • Participation
  • Technology
  • Reinvention

The original engagement story and images are published on JimCarroll.com.